Privacy Policy

Last Updated: June 13, 2024

At Sugar Berry Bakery & Sweets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website, placing orders, or interacting with us in any way.

1. Information We Collect:

    - Personal Information: When you place an order or register an account with us, we may collect personal information such as your name, email address, phone number, and shipping address.

    - Payment Information: To process your orders, we may collect payment information such as credit card details or other payment methods.

    - Browsing Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and pages visited. This information helps us improve our website and tailor your experience to better suit your needs.

2. How We Use Your Information:

    - Order Fulfillment: We use the personal and payment information you provide to process your orders, deliver your purchases, and communicate with you about your transactions.

    - Customer Service: We may use your contact information to respond to your inquiries, provide assistance, and address any concerns you may have.

    - Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You have the option to unsubscribe from these communications at any time.

    - Website Improvement: We may use browsing information to analyze trends, track user activity, and enhance the functionality and performance of our website.

3. Information Sharing:

    - We do not sell, trade, or rent your personal information to third parties without your consent.

    - We may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

    - We may disclose your information in response to legal requests, court orders, or to comply with applicable laws and regulations.

4. Data Security:

    - We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    - It is important to keep your account password confidential and to log out of your account after each session to prevent unauthorized access to your personal information.

5. Children's Privacy:

    - Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take appropriate steps to remove such information from our records.

6. Changes to this Privacy Policy:

    - We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at below:

Address : Old Alghanim, 948 Ibn Malik Street, Zone 6, B13 Doha, Qatar

Phone: +(974) 7444 5502 / +(974) 4038 1178

Email: csu@sugarberry.qa